LGPD – Law No. 13.709/2018

Privacy Policy of the 778bet – Your Data Protected

At 778bet, protecting your personal data is a top priority. This document clearly explains what information we collect, how we use it, who we may share it with, and what your rights are as a data subject, in accordance with the General Data Protection Law (LGPD).

Last updated: January 1, 2026
Reading time: ~10 minutes
Your Rights at 778bet
Access your personal data at any time
Correction of incorrect or outdated information
Portability of your data to another service
Deletion of data collected based on consent
Objection to processing that causes harm
Withdrawal of consent at any time
LGPD Compliance
256-bit SSL encryption
Data Never Sold
DPO Available 24/7
Full Transparency

Privacy at 778bet: The Pillars of Our Policy

Six concrete commitments 778bet makes regarding your personal data, every single day.

End-to-End Encryption

All connections to 778bet use 256-bit SSL encryption — the same standard used by Brazil's largest banks, including Itaú, Bradesco, and Nubank. No sensitive information travels over the internet in plain text.

Data Is Never Sold

778bet never sells, rents, or transfers your personal data to third parties for commercial purposes. Your information is used solely to operate the platform and fulfill legal obligations.

Full LGPD Compliance

Every data collection and processing activity at 778bet has a legal basis defined under Lei nº 13.709/2018. We maintain records of processing activities and have appointed a Data Protection Officer (DPO).

Minimum Required Retention

We retain your data only for as long as necessary to fulfill the purpose for which it was collected or to meet a legal obligation. Once that period has passed, your data is securely deleted or anonymized — no request needed.

Internal Access Controls

Only 778bet employees with an operational need have access to players' personal data. All staff undergo data protection training and are bound by confidentiality agreements.

Transparent Communications

You will be notified in advance of any significant changes to this Policy, by email or platform notification. You have the right to know exactly how your data will be handled before any changes take effect.


Quick summary: The 778bet collects the data necessary to operate the platform and comply with the law. Your data is never sold. You can access, correct, or request the deletion of your information at any time. If you have any questions, reach out to us through support.

1. Data Controller

The controller responsible for processing the personal data collected through the platform 778bet, available at https://778bet.casino, is the platform operator itself, hereinafter referred to as "778bet". To exercise your rights or ask questions about how your data is handled, contact our Data Protection Officer (DPO) at privacidade@778bet.casino.

This Privacy Policy applies to all players registered on the platform, visitors to the site, and anyone who contacts the support team of 778bet, regardless of the device used — mobile, tablet, or desktop.

2. Personal Data Collected

The 778bet only collects the data necessary to operate the platform securely, meet legal obligations, and deliver the best possible experience. The data collected varies depending on how the user interacts with the platform:

2.1 Data Provided Directly by the Player

  • Registration: full name, CPF, date of birth, email, mobile number, and encrypted password;
  • Identity Verification (KYC): government-issued ID (RG, CNH, or passport), proof of address, and a selfie with your ID document, when requested;
  • Financial transactions: payment method data such as Pix key, card number (stored in tokenized form by the payment gateway), and bank account details for TED.

2.2 Automatically Collected Data

  • IP address and approximate geographic location (city/state);
  • Device type, operating system, and browser used;
  • Browsing history within the platform (pages visited, games played, session duration);
  • Betting history and financial transactions carried out on 778bet;
  • Cookies and session data (detailed in Section 8).

2.3 Data Obtained from Third Parties

In specific situations, the 778bet may receive data from:

  • Identity verification and anti-fraud services (to confirm the authenticity of documents submitted during the KYC process);
  • Payment gateways, to confirm transactions via Pix, Mercado Pago, PicPay, credit or debit card, and TED;
  • Anti-money laundering authorities, when required by law.

The 778bet does not collect sensitive data such as racial or ethnic origin, religious belief, political opinion, or genetic or biometric data, except where required by law and with your prior knowledge.

3. Purpose of Data Processing

The 778bet processes your personal data for the following purposes, each grounded in the appropriate legal bases under the LGPD:

Purpose Data Used Legal Basis
Creating and managing your account Full name, CPF, email, date of birth Contract performance
Process deposits and withdrawals (Pix, card, TED, Mercado Pago, PicPay) Financial and banking data Contract performance
Verify identity (KYC) Identity documents and proof of address Legal obligation
Prevent fraud and money laundering IP, transaction history, documents Legal obligation / Legitimate interest
Provide customer support Email, contact history, account data Contract performance
Send promotional communications (Brasileirão, bonuses, VIP Program) Email, phone number, gaming preferences Consent
Personalize the platform experience Browsing and betting history Legitimate interest
Meet tax and regulatory obligations CPF, financial data Legal obligation

4. Legal Bases for Processing (LGPD)

In accordance with the General Data Protection Law (Lei nº 13.709/2018), the 778bet grounds each personal data processing activity on one or more of the following legal bases:

  • Contract performance (art. 7, V): processing required to operate the 778bet services you agreed to when creating your account — registration, betting, payments, and support;
  • Legal obligation (art. 7, II): processing required by Brazilian law, such as anti-money laundering regulations (Law No. 9.613/1998), Central Bank rules for Pix transactions, and tax obligations;
  • Legitimate interest (Art. 7, IX): processing required for legitimate 778bet purposes, such as fraud prevention, experience personalization, and platform improvement — provided it does not override the fundamental rights and freedoms of the data subject;
  • Consent (art. 7, I): to send marketing communications, slots promotions, Brasileirão updates, and VIP Program news. Consent can be withdrawn at any time without affecting your use of the platform.

5. Sharing Data with Third Parties

The 778bet does not sell your personal data. Sharing with third parties occurs only in the situations below, all of which are necessary for the platform's operation or legal compliance:

5.1 Service Providers (Processors)

We share data with companies contracted to provide services on our behalf, including:

  • Payment gateways — to process transactions via Pix, credit and debit card, Mercado Pago, PicPay, boleto bancário, and TED from partner banks;
  • KYC service providers — to verify the authenticity of identity documents submitted by players;
  • Casino and slots game providers — share only the technical data required to run game sessions (account identifier, session balance);
  • IT infrastructure and hosting services — for the operation and security of the platform's servers;
  • Analytics and anti-fraud security providers — to identify suspicious patterns and protect all players.

All service providers that process personal data on behalf of 778bet are bound by contracts requiring LGPD compliance and prohibiting the use of data for their own or commercial purposes.

5.2 Regulatory and Judicial Authorities

The 778bet may share personal data with government, regulatory, or judicial authorities when required by law, court order, or determination by a competent body. In such cases, sharing is limited to the minimum necessary to comply with the requirement.

The 778bet never shares data with advertisers or data brokers for third-party targeted advertising purposes. Marketing communications from the platform are sent exclusively by 778bet itself, based on your consent.

6. Data Retention and Deletion

The 778bet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, in compliance with applicable legal retention periods:

  • Active account data: retained for as long as the account remains active on the platform;
  • Financial transaction history: retained for at least 5 years after the transaction is completed, as required by the Financial Activities Control Council (COAF) and the Federal Revenue Service;
  • Identity verification documents (KYC): retained for at least 5 years after account closure;
  • Betting records: retained for 3 years for audit and dispute resolution purposes;
  • Support communication data: retained for 2 years after the ticket is closed;
  • Data collected by consent (marketing email): retained for as long as consent has not been withdrawn. Following withdrawal, deleted within 30 days.

Once retention periods expire, data is securely deleted or irreversibly anonymized, making it impossible to identify the data subject.

7. Information Security

The 778bet applies robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

  • 256-bit SSL/TLS encryption on all connections between your device and 778bet's servers;
  • Encrypted storage of passwords using one-way hash algorithms (bcrypt with salt) — not even the 778bet team has access to your password;
  • Tokenization of credit and debit card data — full card numbers are never stored in 778bet's systems;
  • Continuous monitoring of suspicious activity and unauthorized access attempts, 24 hours a day;
  • Two-factor authentication (2FA) available for all accounts; recommended to enhance login security;
  • Internal access control based on the principle of least privilege — staff members only access the data strictly necessary for their roles;
  • Periodic security testing (pentests) conducted by independent specialized firms.

7.1 Security Incidents

In the event of a security incident that may pose a significant risk or harm to data subjects, the 778bet will notify the National Data Protection Authority (ANPD) and the affected data subjects within the timeframes required by the LGPD, including details on the nature of the data involved, the measures taken, and guidance for protecting those affected.

To keep your account secure, use a strong password unique to 778bet, enable 2FA, and never share your login credentials with anyone — including anyone claiming to be a 778bet employee, as our team will never ask for your password.

8. Cookies & Tracking Technologies

The 778bet uses cookies and similar technologies to ensure the platform runs properly, improve your experience, and — with your consent — personalize content. The types of cookies used are:

  • Essential cookies: required for the platform's basic operation — authentication, game session, and bet slip. They cannot be disabled without affecting how 778bet functions;
  • Performance cookies: collect information about how you use the platform (pages visited, session time, errors encountered) to help us improve your experience. Data is collected in an aggregated and anonymous form;
  • Functionality cookies: remember your preferences, such as language, odds display format, and preferred payment method;
  • Marketing cookies: used with your explicit consent to display relevant 778bet content (slots promotions, Brasileirão offers, VIP Program bonuses) within the platform.

8.1 How to Manage Cookies

You can manage your cookie preferences at any time through the cookie banner displayed on your first visit or via your browser settings. Disabling essential cookies may prevent the 778bet platform from functioning properly. 778bet.

8.2 Third-Party Pixels & SDKs

The platform may use third-party analytics technologies to measure campaign and feature performance. These services have access only to anonymized or pseudonymized data and are subject to data protection agreements with 778bet.

9. Minors

The platform of 778bet is intended exclusively for individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we identify that an account belongs to a minor, we immediately close the account, delete the collected data, and return any deposited funds to the original payment method.

If you are the guardian of a minor and believe they have created an account on 778bet, please contact our support team immediately at suporte@778bet.casino. We recommend that families with children at home use parental control tools on shared devices.

10. Your Rights as a Data Subject (LGPD)

The 778bet guarantees you all the rights set out in Articles 18 and 20 of the General Data Protection Law (LGPD – Law No. 13.709/2018). Here is how to exercise each of them:

🔍
Access

Request a copy of all personal data 778bet holds about you.

✏️
Correction

Request the update or correction of incomplete, inaccurate, or outdated data.

🗑️
Deletion

Request the deletion of data processed on the basis of consent, where there is no legal obligation to retain it.

📦
Portability

Receive your data in a structured format for transfer to another service.

🚫
Objection

Object to processing based on legitimate interest that causes disproportionate harm.

↩️
Revocation

Withdraw consent for marketing and personalization at any time, at no cost.

10.1 How to Exercise Your Rights

To exercise any of the rights listed above, send an email to privacidade@778bet.casino with the subject line "LGPD Rights – [your right]" stating your full name, registered CPF, and a clear description of your request. The response deadline is up to 15 calendar days from the date the request is received, in accordance with the LGPD.

We may request identity verification before fulfilling your request to ensure we are not disclosing one person's data to another. This is a protective measure in place for your benefit.

11. International Data Transfers

Some of the service providers used by 778bet (such as cloud infrastructure providers and slots and live casino game suppliers) may be located outside Brazil. When this occurs, data transfer is carried out only to countries with an adequate level of protection recognized by the ANPD, or on the basis of specific contractual safeguards, such as standard data protection clauses equivalent to LGPD requirements.

The 778bet requires all international data recipients to implement security measures equivalent to those adopted by the platform and to respect the rights of Brazilian data subjects in accordance with the LGPD.

12. Changes to This Privacy Policy

The 778bet may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or platform features. Material changes will be communicated to you at least 15 days in advance via your registered email or through a prominent notice on the platform.

The date of the last update is always shown at the top of this document. We recommend reviewing this Policy periodically. Continued use of the platform after changes have been communicated implies acceptance of the updated version. If you do not agree with a change, you may close your account before the new version takes effect.

13. Contact the Data Protection Officer (DPO)

In accordance with Article 41 of the LGPD, the 778bet has appointed a Data Protection Officer (DPO) responsible for serving as the communication channel between the company, data subjects, and the National Data Protection Authority (ANPD). To get in touch:

  • Email (DPO): privacidade@778bet.casino — for LGPD rights requests and privacy-related inquiries;
  • Email (General Support): suporte@778bet.casino — for operational questions about your account, payments, and bets;
  • Live Chat: available 24 hours a day on the platform, in Brazilian Portuguese;
  • Response time (DPO): up to 15 calendar days for rights requests; up to 72 hours for urgent security notifications.

If you believe that the processing of your data by the 778bet is not in compliance with the LGPD and you have not received a satisfactory response after contacting the DPO, you have the right to file a complaint directly with the National Data Protection Authority (ANPD) at gov.br/anpd.


How to Exercise Your Privacy Rights at 778bet

Simple and straightforward. Learn how to request access, correction, or deletion of your data.

1
Identify Your Right

Looking to access, correct, delete, port, object to, or withdraw consent for your data? See Section 10 for a full breakdown of each right.

2
Send the Email to the DPO

Write to privacidade@778bet.casino with the subject line "LGPD Rights – [your right]". Include your full name, registered CPF, and a clear description of your request.

3
Confirm Your Identity

Our team may request identity verification to protect your data. Simply reply to the email with the requested document to help speed up the process.

4
Receive a Response Within 15 Days

778bet responds to all rights requests within 15 calendar days, as required by the LGPD. Urgent security requests are handled within 72 hours.


Privacy Questions at 778bet

The most common questions players have about how 778bet handles personal data.

No. The 778bet never sells, rents, or transfers your personal data to third parties for commercial purposes. Data is shared exclusively with service providers necessary to operate the platform — such as payment gateways for processing Pix, Mercado Pago, and credit card transactions — and always under contracts that require LGPD compliance. Government authorities may receive data in cases required by law, which is a legal obligation, not a commercial choice.

Yes. You may request account closure and deletion of your personal data through support or by emailing the DPO at privacidade@778bet.casino. However, certain data must be retained by law — such as financial transaction history (minimum 5 years, as required by COAF and the Federal Revenue Service) and KYC documents (minimum 5 years after account closure). This data cannot be deleted upon request, but access is restricted solely to fulfilling legal requirements.

Payment data on 778bet are processed by certified payment gateways. For credit and debit cards, full card numbers are never stored on the platform's servers — they are tokenized by the gateway at the time of the transaction. For Pix, only the Pix key linked to your CPF is recorded to track the origin and destination of transactions. All communications between your device and the platform are encrypted with 256-bit SSL/TLS.

Yes. Marketing communications from 778bet — such as slots promotions, Brasileirão bonuses, and VIP Program updates — are based on your consent. You may unsubscribe from these emails at any time via the unsubscribe link in the footer of any promotional email, through your account notification settings, or by sending a request to privacidade@778bet.casino. Opting out of marketing does not affect mandatory transactional communications, such as withdrawal confirmations and security alerts.

In the event of a security incident that could pose a significant risk to players, the 778bet has a legal obligation to notify the National Data Protection Authority (ANPD) and affected data subjects within the timeframes established by the LGPD. The notification will include the nature of the data involved, the corrective measures taken, and practical guidance to help you protect yourself. We also strongly recommend enabling two-factor authentication (2FA) on your account to reduce risk in the event of a compromised password.

Your betting history and gameplay preferences on the 778bet may be used to personalize your experience on the platform — such as suggesting relevant games (popular slots, Brasileirão odds, or volleyball promotions) and customizing the interface. This use is based on legitimate interest and is aimed at improving your experience. Your gameplay data is never shared with external advertisers or used for advertising outside the 778bet platform. If you wish to opt out of this personalization, please contact the DPO.

Questions About This Policy?

If you have any questions about how 778bet processes your personal data or if you wish to exercise any of your rights under the LGPD, please contact our Data Protection Officer at privacidade@778bet.casino. We respond to all requests within 15 calendar days. You may also consult the Terms and Conditions for more details on the platform's general rules.

Also check out our Responsible Gambling policy →

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